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The Parent Protocol: A Plan for Talking about Sensitive Issues with Parents

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Teachers and parents alike often approach conferences with apprehension or nervous fear, especially if problems or difficult issues need to be discussed. Proper planning, forethought, and empathy can go a long way in helping to ease those tensions. Join Leigh Anne Kraemer-Naser as she discusses the Parent Protocol, a planning tool that allows teachers to carefully choose how they are going to present a sensitive or problematic issue to parents. She will cover choosing how to invite parents to a conference, presenting information in an objective yet empathetic manner, and using reflective listening techniques to confirm parent responses.


Status: Available On-Demand
Subject: Cross-curricular
Last aired on: Wednesday, June 27, 2018 @ 12:00 PM EDT
Duration: 30 minutes
Credit Hours: 0.5
Categories: Communication & Collaboration, Counseling, Special Education
Tags: communication, handling difficult issues, listening, parent conferences

Reviews (77)

Full Member
Thank you!
Looks like good strategies!
nice job
Nice Work
Great strategies. Reaffirms a conference & my tactic when the parent started screaming because I used the phrasing presented to conclude & reschedule. Thank you.
Full Member
Saying "everything is ok" is so important!!! I literally hold my breath until I hear this as a parent. Great recommendations of asking families for permission to offer advice and help!
Full Member
Great information!
Full Member
This was great, sometimes it helps to have guidelines for these conversations!
Full Member
Awesome webinar! Great reminders and helpful information.
Full Member
Excellent information
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