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The Parent Protocol: A Plan for Talking about Sensitive Issues with Parents

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Teachers and parents alike often approach conferences with apprehension or nervous fear, especially if problems or difficult issues need to be discussed. Proper planning, forethought, and empathy can go a long way in helping to ease those tensions. Join Leigh Anne Kraemer-Naser as she discusses the Parent Protocol, a planning tool that allows teachers to carefully choose how they are going to present a sensitive or problematic issue to parents. She will cover choosing how to invite parents to a conference, presenting information in an objective yet empathetic manner, and using reflective listening techniques to confirm parent responses.


Status: Available On-Demand
Subject: Cross-curricular
Last aired on: Thursday, August 6, 2015 @ 12:00 PM EDT
Duration: 30 minutes
Credit Hours: 0.5
Categories: Communication & Collaboration, Special Education
Tags: communication, handling difficult issues, listening, parent conferences

Reviews (32)

Full Member
Just as others stated from listening after the webinar was finished, wish we had time for longer seminars sometimes.
Thank you for a great synopsis of how to handle parent interactions. I particularly liked the details plans of contacting parents, having conversations, and followups.
Full Member
Excellent tips and reminders, especially about being factual and solution seeking. Very timely with conferences just around the corner!
Full Member
What a tremendous wealth of info. Parents are our partners and their child's best advocate. Thanks for sharing.
Full Member
Excellent webinar with helpful suggestions as we are getting into IEP season. I would enjoy listening to more webinars by Leigh Anne. Thank you.
Full Member
excellent information for all teachers
Full Member
Great webinar that provides take-away information to meet with parents.
Full Member
This is just the refresher I needed. Thanks for the reminders in professionalism when speaking with parents. Very useful and helpful tips.
Full Member
Great tips on having successful conferences! 👍🏾
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